Certificate II in Hospitality (Release 1)

SIT20316

Is Hospitality your thing?

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

Have skills and experience in hospitality? Utilise RPL to get your hospitality experience recognised and advance in your career with this Certificate II in Hospitality.

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Entry Requirements

There are no entry requirements for this qualification.

Packaging Rules

12 units must be completed:

6 core units

6 elective units, consisting of:

1 unit from Group A

3 units from Group B

2 units from Group B, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Core units

BSBWOR203

Work effectively with others

SITHIND002

Source and use information on the hospitality industry

SITHIND003

Use hospitality skills effectively

SITXCCS003

Interact with customers

SITXCOM002

Show social and cultural sensitivity

SITXWHS001

Participate in safe work practices

Elective units

Group A

SITHIND001

Use hygienic practices for hospitality service

SITXFSA001

Use hygienic practices for food safety

Group B

Accommodation Services – Housekeeping and Porting

CPPCLO2001A

Maintain hard floor surfaces

CPPCLO2004A

Maintain carpeted floors

CPPCLO2009A

Clean glass surfaces

CPPCLO2010A

Clean ceiling surfaces and fittings

CPPCLO2017A

Clean wet areas

CPPCLO2019A

Sort and remove waste and recyclable materials

CPPCLO2035A

Maintain cleaning storage areas

SITHACS001

Clean premises and equipment

SITHACS002

Provide housekeeping services to guests

SITHACS003

Prepare rooms for guests

SITHACS004

Launder linen and guest clothes

SITHACS005

Provide porter services

Administration

TLIE1005

Carry out basic workplace calculations

Client and Customer Service, and Sales

SIRXSLS001

Sell to the retail customer

SITXCCS002

Provide visitor information

Communication and Teamwork

BSBCMM201

Communicate in the workplace

SITXCOM001

Source and present information

Commercial Cookery and Catering, and Kitchen Operations

SITHCCC002

Prepare and present simple dishes

SITHCCC003

Prepare and present sandwiches

SITHCCC004

Package prepared foodstuffs

SITHCCC006

Prepare appetisers and salads

SITHKOP001

Clean kitchen premises and equipment

Computer Operations and ICT Management

BSBITU201

Produce simple word processed documents

BSBITU202

Create and use spreadsheets

Environmental Sustainability

BSBSUS201

Participate in environmentally sustainable work practices

Finance

BSBFIA301

Maintain financial records

SITXFIN001

Process financial transactions

First Aid

HLTAID003

Provide first aid

Food and Beverage

SITHFAB001

Clean and tidy bar areas

SITHFAB002

Provide responsible service of alcohol

SITHFAB003

Operate a bar

SITHFAB004

Prepare and serve non-alcoholic beverages

SITHFAB005

Prepare and serve espresso coffee

SITHFAB006

Provide room service

SITHFAB007

Serve food and beverage

Food Safety

SITXFSA001

Use hygienic practices for food safety

SITXFSA002

Participate in safe food handling practices

SITXFSA003

Transport and store food

Gaming

SITHGAM001

Provide responsible gambling services

SITHGAM002

Attend gaming machines

SITHGAM003

Operate a TAB outlet

SITHGAM004

Conduct Keno games

Inventory

SITXINV001

Receive and store stock

SITXINV002

Maintain the quality of perishable items

Languages other than English

SITXLAN001

Conduct basic oral communication in a language other than English

SITXLAN002

Conduct routine oral communication in a language other than English

Working in Industry

SITHIND001

Use hygienic practices for hospitality service

Enrolment and accreditation of qualification awarded by:

  • Brisbane Business and Hospitality Training - RTO Code: 31983